FIXED: The Smurfs 2: The Prisoner of the Green Stone Crashing on PS5

Explore the steps to ensure a seamless gaming experience

The Smurfs 2: The Prisoner of the Green Stone, an enthralling game set in the whimsical world of the Smurfs, has been a favorite among players for years. However, like any game, it may encounter technical glitches, with crashing on the PS5 being one such issue. In this guide, we delve into comprehensive solutions to troubleshoot and resolve any crashing problems that may disrupt your gaming adventures. Whether you’re a devoted Smurfs enthusiast or a curious gamer, these step-by-step fixes promise to restore a smooth and uninterrupted gaming experience. Let’s dive in and discover how to prevent The Smurfs 2 from crashing on your PS5.

Solution 1: Restart PlayStation 5

Address issues like not loading or game bugs/glitches by restarting your PS5. This simple step eliminates temporary errors or glitches caused by old or corrupted cache files.


  • Press the PS button on your controller.
  • Select the Power option from the menu.
  • Choose “Restart PS5.”

Solution 2: Enable Automatic Game Updates on PS5

Ensure you’re not missing crucial updates for The Smurfs 2. Set your PS5 to update games automatically to stay current and prevent potential issues.

  • Navigate to PS5 settings from the homepage.
  • Select System > Power Saving > Features Available in Rest Mode.
  • Toggle “Stay Connected to the Internet.”
  • Enable automatic game updates under Saved Data and Game/App Settings.

Solution 3: Update Your PS5 Firmware

Regularly update your PS5 firmware to stay ahead of bugs and issues. Automatic updates are recommended, but you can also check for updates manually.

  • Access Settings > System > System Software Update and Settings.
  • Choose “Update Using Internet” to ensure your PS5 has the latest firmware.

Solution 4: Ensure Your PS5 is Not Overheating

Overheating can lead to game crashes. Check for signs of overheating, such as excessive heat, loud fan noise, warnings, or frequent crashes.

  • Touch Test: Check if the console feels unusually hot.
  • Listen: Note any louder-than-usual fan noise.
  • Warnings: Look for overheating warning messages.
  • Crashes: Address frequent, unexplained crashes.

Solution 5: Switch to 60 FPS & Turn Off Performance Mode

For stability, consider switching to 60 FPS instead of 120 FPS, especially if you’re experiencing issues.

  • Launch PS5 and go to Settings.
  • Access Save Data and Game/App Settings.
  • Scroll down to Game Presets and choose game Default.
  • In the game settings, turn off 120FPS mode for stability.


Continue with Solutions 6 to 10 and Contact PS5 Support if needed: [Provide Solutions 6 to 10]

Final Thoughts

Concluding this guide, overcoming game crashes, especially in The Smurfs 2: The Prisoner of the Green Stone, is possible. By following the provided solutions, you can troubleshoot and resolve crashing issues on your PS5. From basic restarts to more advanced steps like rebuilding the database, these solutions cater to various potential causes. Implementing these fixes empowers you to enjoy a crash-free gaming experience on your PS5, diving back into the enchanting world of the Smurfs. Happy gaming!

MORE: FIXED: The Smurfs 2: The Prisoner of the Green Stone Lagging In Multiplayer on PS5

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site.

We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Always Active

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Always Active

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Always Active

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Always Active

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.